This Website is Operated by H & H Sign Supply, Inc.
The mailing address for H & H Sign Supply, Inc. is 51 Blakeley Rd, Sturgis, KY 42459.
Because Our goal is your success, we at H & H SIGN SUPPLY make it as easy and pleasant as possible to do business with us. We try to maintain fair and equitable policies regarding credit, returns, warranties, and employment. Please see below for the answers to frequently asked questions about doing business with or finding employment at H & H Sign Supply.
USE OF THIS WEBSITE
TERMS MAY CHANGE
CORRECTIONS AND INACCURACIES
METHODS OF PAYMENT
CREDIT OR DEBIT CARD AUTHORIZATION INFORMATION
SHIPPING INFORMATION - FREE SHIPPING
RETURN POLICY (SUPPLIES, EQUIPMENT + SOFTWARE)
SUPPORT SERVICES AND WARRANTIES
LIMITATION OF LIABILITY
ENFORCEMENT OF TERMS AND CONDITIONS
LAST UPDATED DATE
Your Use of This Website is Governed by These Terms and Conditions
Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the JustForCrafters.com website.
These Terms and Conditions May Change
JustForCrafters.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website.
Coupon Codes Terms and Conditions
JustForCrafters.com reserves the right to change Coupon Codes at any time without prior notice.
We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Vinyl Roll or Sheet Sizing
We do not guarantee our cuts to be exact. If you are ordering vinyl to cover a product of your choice, please allow a little extra footage so you will be able to trim to your specs.
Correction of Errors and Inaccuracies; Limitations on Quantity; Returns; Risk of Loss
The information on this website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. Please see our Pricing Information for more details. If you are not fully satisfied with your purchase you may return it with the original packing receipt. Additional restrictions apply. Please see our Return Policy for more details. The risk of loss and title to items purchased from JustForCrafters.com pass to the purchaser upon our delivery to the carrier.
Credit Cards: We accept Visa, MasterCard, American Express, and Discover. Equipment purchased with credit cards may only be shipped to the authorized billing address of the cardholder. Online purchases are processed through a secure server for maximum protection of our customers' privacy.
Debit Cards: We accept Visa, MasterCard, and Discover debit cards.
Paypal: JustForCrafters.com accepts PayPal for any online purchases. There is no additional charge for this service. Paypal will only be accepted through our website. We do not offer payment using Paypal for phone orders. Orders/payment sent with an invoice through Paypal will not be accepted. Customers wishing to use Paypal as a payment method must complete the order on our website.
My order has not shipped but I still see a charge?
When your order is placed, we will authorize your credit card. An authorization is a temporary hold on the funds. This does not mean we have your money, it guarantees us you have the funds available if we process your order and then capture that authorization.
When paying with a Credit Card or Debit/Check Card, your bank will automatically place a "HOLD" on the account linked to your card for the authorized order amount. When we ship your order we then "CAPTURE" the authorization +/- any changes you may have made to the order and thus have the funds transferred to our account.
Even if you change your method of payment, due to banking regulations, the original "AUTHORIZED AMOUNT" may still be held for 7-10 business. Once the authorization has been made by your bank, we will not be able to reverse the authorized amount/hold as it is not us that is holding the funds but instead your bank is holding them.
Understand, we are not charging until we ship. We do not have the funds until we CAPTURE the authorization. AUTHORIZED HOLDS generally disappear if not captured within 7-10 days; this includes canceled orders or unshipped orders.
Credit cards have always behaved like this and most card holders never needed to know. With the advent of online banking, card holders are able to see transactions as they occur and although it may seem confusing it should be nothing to be alarmed of. All that is really going on is the bank is making sure the card has the funds to cover any transactions the card holder has made without going over the pre-set spending limit.
More detailed info can be found here on Wikipedia:
FREE SHIPPING POLICY NOTICE
Customers will receive Free Ground shipping for online orders of $75.00 or above. This offer applies to Continental US customers only. *JustForCrafters.com reserves the right to change or modify this program at any time without prior notification.
Free shipping not offered for Alaska or Hawaii. Free shipping for online orders only. Free shipping offer does not apply to drop-ship items, special order items, some large or heavy items that have to be shipped in a box by itself. Shipping charges will be added for these excluded items when the order is processed. Your completion of the order indicates your agreement to accept these shipping charges. Orders receiving free shipping are not guaranteed to ship the same day. JustForCrafters.com reserves the right to choose the shipping carrier when an order qualifies for free shipping. Your package will ship either UPS or USPS. If the customer returns an item that originally qualified for free shipping, the shipping fee will be deducted from the refund amount along with any restocking fees. Other special restrictions may apply.
We do offer a pick up option on our website for our local customers. When selecting this option please note that orders placed in the morning are generally ready for pick-up in the afternoon. Orders placed in the afternoon are generally ready for pick-up the following day. Please place pick-up orders online or call your order in. Orders are filled to order.
We now have a showroom/retail store open Monday-Friday 9:00-4:00 and on select Saturdays from 9:00-2:00. Saturday hours are posted on the website or you may call. In our retail store we offer a large selection of vinyl and HTV and all items are sold in the sheet. If you would like to purchase rolls you will be asked to wait for your order to be filled.
We do not ship International, APO/FPO/DPO addresses or outside of the 50 US States. We may add this option at a later date.
RETURN POLICY - SUPPLIES AND EQUIPMENT/SOFTWARE
RETURN POLICY: SUPPLIES
Supplies may be returned within 7 days of purchase. These returns will be subject to a 25% re-stocking fee and customer will be responsible for all shipping charges. Drop shipped supplies are non-returnable. All items that say "This item is not eligible towards free shipping" when added to the shopping cart are drop shipped. In the event that a shipping error is made by our staff, unwanted supplies may be returned at our expense, possibly through the issuance of a call tag. All such returns must be pre-approved and must be accompanied by an RA number. Items returned without preauthorization, or shipped without a visible RA number on the outer packaging will not be accepted. RA numbers are valid for 10 business days after that the RA will be voided.
Customers who order supplies by mistake or purchases supplies that remain unopened and unused may return them for credit subject to prior approval. Such returns must be accompanied by an RA number, as indicated above. Unused supplies that have been in customer's possession for more than 7 days may not be eligible.
In the event a package is lost, not delivered or damaged JustForCrafters.com should be notified immediately. A claim with the shipping company will be filed by JustForCrafters.com. No refunds will be given and no merchandise will be sent for replacement until the shipper does a full investigation. If the package is not located, a refund or replacement will be given at that time. If we are not notified within 7 days of the shippers delivered date, customers order will be considered complete and no refunds or claims will be filed or given.
All sales on Vinyl Sheets are final since they are all custom cut.
RETURN POLICY: EQUIPMENT and SOFTWARE
All Equipment, Software and clip art collections can not be returned.
Clipart or other software may not be returned because each package is registered to the user's computer.
The H & H Sign Supply staff is made up of extraordinary people; reliable, energetic, capable, dedicated, people who enjoy providing outstanding service to our customers. We are a growing company in need of more such individuals to help us achieve our goals. If you feel you are qualified and interested in a career opportunity with a progressive company that empowers and values people, contact us by phone, fax, or e-mail. H & H SIGN SUPPLY is an equal opportunity employer. We do not discriminate based on creed, color, sex, or national origin.
THE JUSTFORCRAFTERS.COM WEBSITE IS OPERATED BY H & H SIGN SUPPLY, INC., ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, SIGNSUPPLYSTORE.COM, HHSIGNSUPPLY.COM, JUSTFORCRAFTERS.COM, H & H SIGN SUPPLY BRANDS AND THEIR AFFILIATES (COLLECTIVELY, "H & H SIGN SUPPLY, INC. ") DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.
WITHOUT LIMITING THE FOREGOING, SIGN SUPPLY STORE DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.
WITHOUT LIMITING THE FOREGOING, H & H SIGN SUPPLY INC DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
WITHOUT LIMITING THE FOREGOING, H & H SIGN SUPPLY DISCLAIM ANY LIABILITY AS TO THE ACCURACY OR COMPLETENESS OF EACH ITEM DESCRIPTION. ALL PRODUCT DESCRIPTIONS ORIGINATE FROM THE MANUFACTURER OF THE ITEM.
H & H SIGN SUPPLY DOES NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS WEBSITE, OR ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.
H & H SIGN SUPPLY MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
H & H SIGN SUPPLY ASSUMES NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE.
ALL PRODUCTS, SERVICES AND COMPANY NAMES LISTED IN THIS WEB SITE ARE TRADEMARKS OR REGISTERED TRADEMARKS OF THEIR RESPECTIVE HOLDERS.
UNDER NO CIRCUMSTANCES, SHALL H & H SIGN SUPPLY OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE OR RELATED TO PRODUCT SOLD BY H & H SIGN SUPPLY.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ANY SIGN SUPPLY STORE CORPORATION BUSINESS HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF H & H SIGN SUPPLY UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100).
BY ACCESSING AND USING THE JUSTFORCRAFTERS.COM WEBSITE, YOU AGREE THAT YOUR ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THESE TERMS AND CONDITIONS, AS WELL AS ALL APPLICABLE LAWS, AS GOVERNED AND INTERPRETED PURSUANT TO THE LAWS OF THE STATE OF KENTUCKY, UNITED STATES OF AMERICA.